Decision Support · Side-by-side
Compare pricing, strengths, and use cases so it is easier to pick the right fit.
Change tools
For most everyday users, OnSite is the clear winner because it sets up in minutes and works with simple website or document uploads, while Aivo is an enterprise-grade platform that requires technical onboarding and a high budget. The single biggest difference is that OnSite is built for quick, no-code deployment, whereas Aivo demands a team and significant configuration for its advanced video avatars and omnichannel persistence.
Aivo
OnSite
Scores at a glance
Choose Aivo if
Choose OnSite if
Key differences
Facts side by side
| Aivo | OnSite | |
|---|---|---|
| Free plan | ||
| Mobile app | ||
| API access |
Common questions
OnSite is the better choice. It takes minutes to set up, works with your existing website content, and doesn't require any coding. Aivo is overkill and too expensive for one person.
Neither tool has a mobile app. Both are managed through a web dashboard on your computer. However, the chatbots they create will work on mobile browsers for your customers.
Probably not. Aivo's pricing is not publicly listed, but it's designed for enterprises. Small businesses will find OnSite more affordable and easier to use for basic customer support automation.
Aivo supports direct REST API connections to CRMs like Salesforce, but requires technical setup. OnSite relies on Zapier for CRM integrations, which is easier but adds an extra step and cost.
OnSite explicitly supports multilingual content translation, making it strong for international audiences. Aivo's NLP handles multiple languages too, but its strength is in intent recognition rather than built-in translation.
No for OnSite—it's entirely no-code. Aivo requires some technical steps like API authentication and workflow design, so basic technical comfort is needed.
OnSite wins for everyday users with its 5-minute setup and simple document-based chatbot; Aivo is for enterprises that need advanced omnichannel and video support.
If you're a non-technical person or small business owner, start with OnSite—you'll have a working chatbot in minutes without any headaches. Aivo is only worth considering if you have a team, a bigger budget, and truly need video avatars or phone support across multiple channels.
