Decision Support · Side-by-side
Compare pricing, strengths, and use cases so it is easier to pick the right fit.
Change tools
For most non-technical users who need a quick, affordable chatbot for a website or simple FAQ, FastBots wins on speed and simplicity. Engati is the better choice if you need a full customer engagement platform with omnichannel support (WhatsApp, Messenger, etc.) and advanced lead management, but it requires more setup and a paid plan. The single biggest difference: FastBots is a 'plug-and-play' bot builder, while Engati is a full contact-center suite.
Engati
FastBots
Scores at a glance
Choose Engati if
Choose FastBots if
Key differences
Facts side by side
| Engati | FastBots | |
|---|---|---|
| Free plan | ||
| Mobile app | ||
| API access |
Common questions
Yes, if you need to handle orders and questions on WhatsApp and Messenger. FastBots is better if you only need a website chat for FAQs.
No — FastBots has no mobile app. You can only manage the bot from a desktop browser. Engati also lacks a mobile app, so both require a computer for setup and monitoring.
FastBots is cheaper because it has a free tier and transparent pricing. Engati starts at less than $1/day but requires a sales call to get that price, and the free trial is only 7 days.
Engati has native connectors for Salesforce and HubSpot. FastBots relies on Zapier or webhooks to send leads to a CRM — it works but is less direct.
FastBots is much easier — you just upload a file or URL and it works. Engati's no-code builder is still user-friendly but has more steps and options that can confuse beginners.
FastBots wins for quick, low-cost website chatbots; Engati wins for full omnichannel customer engagement — your choice depends on whether you need one channel or many.
If you just want a simple, fast, and affordable chatbot for your website, start with FastBots — you'll have it running in minutes. If you need to manage customer conversations across WhatsApp, Messenger, and SMS with advanced features like lead scoring and sentiment analysis, Engati is the more powerful choice, but be prepared for a longer setup and a sales call to get pricing.
