ActiveChat

ActiveChat is a leading conversational AI orchestration platform designed for enterprises that require more than simple decision-tree bots. Its technical architecture centers on a sophisticated visual conversation designer that bridges the gap between deterministic rule-based flows and non-deterministic Generative AI models. In 2026, ActiveChat has solidified its position as a 'Human-in-the-loop' specialist, offering deep integrations with Large Language Models (LLMs) like GPT-4o and Claude 3.5, while maintaining strict control through its proprietary NLU engine. The platform allows engineers to build complex workflows using a LEGO-like block system, facilitating real-time data fetching via REST APIs, dynamic content rendering, and seamless transitions between automated agents and human support teams. By prioritizing data sovereignty and granular control over AI temperature and system prompts, ActiveChat enables brands to deploy autonomous agents across WhatsApp, Facebook Messenger, Telegram, and native web interfaces without the risk of brand-damaging hallucinations often found in unconstrained AI solutions.