LightBot
Agentic Workflow Orchestration for High-Velocity Lead Conversion
Architecting High-Performance Generative AI Orchestration for Multi-Channel Enterprise Communication.
ActiveChat is a leading conversational AI orchestration platform designed for enterprises that require more than simple decision-tree bots. Its technical architecture centers on a sophisticated visual conversation designer that bridges the gap between deterministic rule-based flows and non-deterministic Generative AI models. In 2026, ActiveChat has solidified its position as a 'Human-in-the-loop' specialist, offering deep integrations with Large Language Models (LLMs) like GPT-4o and Claude 3.5, while maintaining strict control through its proprietary NLU engine. The platform allows engineers to build complex workflows using a LEGO-like block system, facilitating real-time data fetching via REST APIs, dynamic content rendering, and seamless transitions between automated agents and human support teams. By prioritizing data sovereignty and granular control over AI temperature and system prompts, ActiveChat enables brands to deploy autonomous agents across WhatsApp, Facebook Messenger, Telegram, and native web interfaces without the risk of brand-damaging hallucinations often found in unconstrained AI solutions.
A drag-and-drop canvas for building complex logical flows including conditional branching and multi-step API interactions.
Agentic Workflow Orchestration for High-Velocity Lead Conversion
Turn anonymous traffic into qualified pipeline with autonomous conversational intelligence.
Omnichannel AI Chatbot Orchestration for Enterprise Automation
The intuitive no-code platform for building conversational apps and lead-gen workflows.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Implements Retrieval-Augmented Generation to ground AI responses in proprietary company data without fine-tuning models.
Native blocks that can parse, manipulate, and send JSON payloads to any RESTful endpoint mid-conversation.
A built-in live chat interface that allows agents to monitor AI conversations and intervene instantly.
Synchronizes user attributes across different platforms (e.g., Messenger and WhatsApp) using a unified user ID.
Pre-built connectors for Shopify and WooCommerce that sync catalogs and order statuses automatically.
Analyzes user input sentiment in real-time to escalate frustrated users to human agents automatically.
High cart abandonment rates due to unresolved customer questions.
Registry Updated:2/7/2026
Support teams overwhelmed by repetitive 'How-to' queries.
Agents wasting time on non-qualified leads with low budgets.