Lark
The All-in-One Collaboration Super-App Eliminating the 'Toggle Tax' with Native AI Integration.
Enterprise-grade cognitive search and insight platform integrated into the ServiceNow AI ecosystem.
Attivio, acquired by ServiceNow in 2019, represents the pinnacle of cognitive search architecture. As of 2026, its core technology has been fully absorbed into ServiceNow's 'AI Search' and 'Now Intelligence' offerings. The platform utilizes a sophisticated 'Active Intelligence Engine' (AIE) that combines natural language processing (NLP), machine learning, and a semantic knowledge graph to ingest and index structured and unstructured data. Its architecture is designed for extreme scale, providing sub-second query latency across millions of enterprise records from disparate silos like SharePoint, Box, and SQL databases. In the 2026 market, Attivio's legacy manifests as the intelligence layer for the Now Platform, enabling 'GenAI-ready' search results that power LLM-based RAG (Retrieval-Augmented Generation) workflows. It focuses on signal-based relevancy, where the system learns from user behavior to continuously improve results. For enterprise architects, Attivio provides the necessary security protocols, including early-binding ACL enforcement, ensuring that users only see data they are authorized to access within the search index.
Ability to perform complex joins between disparate data sources during the indexing phase rather than query time.
The All-in-One Collaboration Super-App Eliminating the 'Toggle Tax' with Native AI Integration.
The semantic knowledge fabric for high-velocity enterprise intelligence.
Cognitive Enterprise Search and RAG-Powered Knowledge Discovery for the Intelligent Workspace.
Transform complex database schemas into actionable natural language insights with autonomous SQL synthesis.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Uses machine learning to analyze user clicks and interactions to automatically promote high-performing search results.
Security permissions are indexed alongside the data, allowing for instant filtering of unauthorized results.
Maps relationships between people, documents, and concepts to provide contextual discovery.
Automatically identifies and tags dates, locations, project codes, and people within unstructured text.
Standardized framework for connecting to over 50+ legacy enterprise systems.
Translates conversational human language into complex search parameters and filters.
High volume of repetitive support tickets overwhelming the help desk.
Registry Updated:2/7/2026
Legal teams unable to search across email, SharePoint, and local file shares for litigation.
Customer service agents lack context regarding previous customer interactions across different tools.