Overview
Avaamo is a high-performance Conversational AI platform engineered specifically for large-scale enterprise environments. By 2026, Avaamo has solidified its position in the market through its 'LIVA' (LLM-Integrated Virtual Assistant) architecture, which uniquely combines the creative power of Large Language Models with a proprietary 'Trust Layer' to eliminate hallucinations. Unlike consumer-grade AI, Avaamo focuses on verticalized deployments in HR, IT, Supply Chain, and Healthcare, integrating deeply with legacy systems like SAP, Oracle, and ServiceNow. Its technical stack utilizes advanced Retrieval-Augmented Generation (RAG) to ensure responses are grounded in an organization's specific knowledge base. The platform provides a low-code environment for orchestrating complex multi-turn dialogues across 100+ languages and multiple channels, including voice, web, and mobile. Strategically, Avaamo positions itself as the secure alternative to raw LLM APIs, offering SOC2 Type II compliance and PII masking as core features, making it a primary choice for Fortune 500 companies seeking to automate mission-critical workflows without compromising data integrity.