MoEngage
The AI-driven insights-led customer engagement platform for hyper-personalization at scale.
Unlock hyper-personalized customer loyalty through AI-driven predictive analytics and POS integration.
Como is a leading global customer engagement and loyalty platform that, by 2026, has solidified its position as a pioneer in 'Actionable AI' for the retail and hospitality sectors. Its architecture revolves around the Como Sense engine, which ingests real-time data from Point of Sale (POS) systems, mobile apps, and e-commerce platforms to build comprehensive 360-degree customer profiles. The platform's technical core utilizes machine learning models to perform churn prediction, lifetime value (LTV) forecasting, and automated RFM (Recency, Frequency, Monetary) segmentation. Unlike generic marketing clouds, Como's unique advantage lies in its deep, bi-directional integrations with over 100 POS systems, allowing it to close the loop between digital marketing and physical transactions. For 2026, Como has integrated generative AI layers to automate campaign creation and personalized offer generation, moving beyond simple automation into autonomous customer relationship management. The platform is designed for mid-to-large enterprises requiring scalable, data-driven tools to combat customer acquisition costs through high-retention strategies.
Uses XGBoost algorithms to identify customers with a high probability of lapsing based on transaction intervals.
The AI-driven insights-led customer engagement platform for hyper-personalization at scale.
The cross-channel platform for building unified customer experiences at scale.
Verified feedback from the global deployment network.
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Real-time recalculation of customer segments based on every transaction.
Genetic algorithms determine the optimal discount level required to trigger a purchase without eroding margins.
Proprietary bridge technology that syncs member data directly into the POS checkout flow.
Multi-touch attribution modeling that links digital ad views to in-store purchases.
Trigger-based workflows that deploy personalized incentives via SMS/Push when specific behavior patterns are detected.
Integrates with mobile SDKs to trigger notifications when customers are within a defined radius of a store.
High-value diners decreasing visit frequency.
Registry Updated:2/7/2026
Low awareness of a new menu item or product line.
Identifying and rewarding top 1% of spenders to ensure brand advocacy.