Visualize team productivity and optimize response times through automated email activity mapping.
EmailAnalytics is a premier business intelligence platform designed to bridge the gap between communication metadata and operational efficiency. By leveraging the Gmail and Outlook APIs via OAuth 2.0, the platform visualizes email activity metrics that were previously opaque, such as average response times, peak traffic hours, and sender/recipient volume distributions. As of 2026, the tool has positioned itself as a critical layer in the Remote Work Tech Stack, utilizing machine learning to identify burnout patterns and communication bottlenecks before they impact retention. Unlike basic email trackers, EmailAnalytics operates on the metadata level, meaning it doesn't require individual message tracking pixels, ensuring higher data integrity and bypasses most anti-tracking software. Its architecture is built for high-throughput data processing, capable of indexing thousands of historical emails in minutes to provide retroactive performance benchmarking. The platform serves as a vital tool for sales managers, customer success leads, and HR directors who require quantitative data to justify headcount or refine service-level agreements (SLAs).
Calculates the delta between message timestamp and reply timestamp, aggregated into 24-hour visual heatmaps.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Uses asynchronous polling of Gmail/Outlook APIs to fetch header data without accessing message bodies.
Algorithmic ranking of team members based on a composite score of volume and speed.
Automatically segregates traffic based on domain suffix matching.
The system can pull data from up to several years of historical email headers upon initial connection.
Enables isolation of specific CRM-related labels for targeted analytics.
Analyzes shifts in communication frequency and response latency using trend analysis to predict employee fatigue.
Leads are going cold because the sales team takes too long to respond to initial inquiries.
Registry Updated:2/7/2026
Adjust lead distribution based on capacity.
Support costs are rising but customer satisfaction (CSAT) is dropping due to slow resolution.
Managers feel disconnected from remote staff and worry about lack of activity or overworking.