Fathom

Fathom is a sophisticated AI meeting assistant designed to eliminate manual note-taking and CRM data entry across Zoom, Microsoft Teams, and Google Meet. Its technical architecture leverages low-latency audio capture and advanced Large Language Models (LLMs) to provide real-time transcription and context-aware summarization. In the 2026 market, Fathom positions itself as a critical middleware between communication platforms and enterprise systems of record like Salesforce, HubSpot, and Close. Unlike generic transcription tools, Fathom focuses on 'Highlights'—user-triggered or AI-detected moments of significance that trigger specific downstream automations. Its 2026 evolution includes deep integration with agentic workflows, where meeting outcomes can autonomously trigger task creation in Jira or email drafts in Outreach. The platform prioritizes high-fidelity speaker identification and sentiment analysis, making it an essential tool for sales teams, product researchers, and executive leadership looking to maintain a searchable, transparent record of all verbal business intelligence without the overhead of manual documentation.