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IBM Robotic Process Automation | findAIList | findAIList

findAIList/Tools/IBM Robotic Process Automation

ACTIVE

IBM Robotic Process Automation

Paid

AI-powered hyperautomation to scale digital workforces with low-code simplicity.

Capabilities: Invoice processing Legacy system data entry Automated customer support IT service ticket resolution Compliance monitoring

9.5

Protocol Reliability Score

Overview

IBM Robotic Process Automation (RPA) is a comprehensive hyperautomation platform designed to automate repetitive business tasks through a hybrid architecture of attended and unattended bots. Built upon the acquisition of WDG Automation, the technical core leverages a unique capability for concurrent bot execution, allowing multiple automated processes to run on a single virtual machine, significantly reducing infrastructure overhead compared to competitors. The 2026 market positioning focuses on the seamless integration within the IBM Cloud Pak for Business Automation ecosystem, utilizing IBM's watsonx AI to enhance bots with generative AI capabilities for unstructured data processing and decision-making. The platform features an integrated development environment (IBM RPA Studio) for low-code script creation, a centralized Control Center for orchestration, and native Intelligent Virtual Agents (IVA) that combine chatbot functionalities with RPA execution. It supports hybrid deployments across SaaS, on-premises, and air-gapped environments, ensuring compliance with strict regulatory standards while providing native OCR and computer vision for surface automation in legacy applications where APIs are unavailable.

Advanced Technology

Concurrent Bot Execution

Allows multiple bot instances to run on the same Windows session or Virtual Machine, drastically reducing infrastructure footprint.

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Robotic Process Automation (RPA)

Modular, intelligent RPA architecture designed for hyper-scale enterprise automation.

Legacy System IntegrationAutomated Claims Processing

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Feedback & Queries

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User Comments

Intelligent Virtual Agent (IVA)

Native integration of a chatbot framework that can trigger RPA workflows directly from a chat interface.

Optical Character Recognition (OCR)

Deep integration with ABBYY and IBM's proprietary OCR engines for high-accuracy document extraction.

Low-Code Scripting Studio

Visual drag-and-drop interface with 600+ commands covering terminal emulation, web, and desktop automation.

Surface Automation with AI

Uses computer vision to identify UI elements in remote desktops (Citrix/RDP) where selectors are unavailable.

Integrated Workflow Management

Combines RPA with BPM (Business Process Management) to manage human-in-the-loop tasks.

Workload Management & Queuing

Dynamic distribution of tasks across a pool of bots based on priority and availability.

Specifications

Enterprise Readiness

SSO (Single Sign-On)
GDPR
SOC2
HIPAA
ISO27001
FedRAMP
Data Sovereignty
Cloud-Native Architecture

Protocol Interface

txtpdfdocxxlsxcsvpngjpgjsonxmlxlsx

Native Integrations:

Pros & Cons

Advantages

Industry-leading bot density (concurrent execution)
Includes native chatbot (IVA) capabilities
Very strong security and governance controls
Excellent integration with IBM's wider AI portfolio

Limitations

Smaller community compared to UiPath
Documentation can be fragmented between versions
Initial setup for on-premises is complex

Strategic Edge

"Unique market positioning verified."

Setup Guide

Follow the official protocol for initialization.

Pricing Matrix

LIVE

Standard (SaaS) - Starter Kit625

Advanced (On-Premises)12000

Enterprise Customunknown

Knowledge Hub

Does IBM RPA require a dedicated VM for every bot?

No, IBM RPA supports concurrent execution, allowing multiple bots to run simultaneously on a single Virtual Machine instance, significantly reducing costs.

Can IBM RPA run in an air-gapped environment?

Yes, IBM RPA offers an on-premises deployment model that can function entirely without internet access for high-security environments.

What is the difference between Attended and Unattended bots?

Attended bots work alongside humans (triggered by user actions), while Unattended bots run on servers without human intervention to process high-volume tasks.

Does it support Mac or Linux?

The Studio (development) and Bot Agent (execution) are primarily Windows-based, though the Control Center can be accessed via any web browser.

How does it handle unstructured data?

It integrates with IBM watsonx and native OCR to extract meaning and data from documents, emails, and images.

Execution Protocols

Accounts Payable Automation
Manual entry of 5,000+ monthly invoices into an ERP system causing delays and errors.
View Execution Protocol
01
Bot monitors a dedicated email inbox for PDF attachments.
02
OCR engine extracts vendor, date, line items, and total amounts.
03
Bot logs into SAP/Oracle ERP using secure credentials.
04
Data is cross-referenced with purchase orders.

Deployment Health

STABLE

Monthly Visits5200000

Global RankN/A

Bounce Rate38%

Registry Updated:2/7/2026

Capability Sectors

Low-code Intelligent Virtual Agents Ocr Business Process Management

05

Bot flags discrepancies for human review and posts valid invoices.

Customer Service Chat-to-Bot

High call volume for routine password resets and status updates.

View Execution Protocol

01

Customer interacts with the IBM IVA chatbot on the company website.

02

Bot authenticates the user via 2FA.

03

IVA triggers an RPA script to access the legacy mainframe system.

04

RPA script resets the password and confirms the change.

05

IVA informs the customer and closes the ticket.

Employee Onboarding

HR spends 10+ hours per new hire syncing data across 5 different systems.

View Execution Protocol

01

HR submits a form in the HCM (Workday).

02

RPA bot detects the new entry via polling.

03

Bot creates Active Directory accounts.

04

Bot provisions access to Slack, Jira, and Email.

05

Bot sends a welcome packet to the new hire's personal email.