LightBot
Agentic Workflow Orchestration for High-Velocity Lead Conversion
Enterprise-grade conversational AI that blends patented Symbolic AI with LLMs for hallucination-free CX.
Inbenta is a sophisticated AI platform designed for global enterprises that require high-precision automated customer interactions. Its core technical differentiator is its patented Neuro-Symbolic AI architecture. Unlike traditional LLMs that rely purely on statistical probabilities (often leading to hallucinations), Inbenta utilizes a symbolic reasoning engine mapped to a proprietary Lexicon of over 14 million semantic relationships. This enables the platform to understand human intent, polysemy, and context across 35+ languages without requiring massive training datasets. In 2026, Inbenta has positioned itself as the 'Orchestration Layer' for GenAI, where its 'Inbenta Genius' module filters LLM outputs through enterprise-specific business logic and verified knowledge bases. The platform is modular, consisting of Chat, Search, Knowledge, and Messenger components, all built on a cloud-native infrastructure that prioritizes data sovereignty and security. It is particularly dominant in regulated industries such as banking, insurance, and government, where the cost of a 'wrong' AI answer is prohibitively high.
Combines deep learning with symbolic reasoning to understand intent without large training data.
Agentic Workflow Orchestration for High-Velocity Lead Conversion
Turn anonymous traffic into qualified pipeline with autonomous conversational intelligence.
Omnichannel AI Chatbot Orchestration for Enterprise Automation
The intuitive no-code platform for building conversational apps and lead-gen workflows.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
A middleware that connects enterprise knowledge to LLMs (GPT-4/Claude) while ensuring factual grounding.
Automatically groups user queries that share meanings even if they use different vocabulary.
Pre-built semantic maps for over 20 industries containing specialized terminology.
A low-code interface for building complex transactional dialogues and API integrations.
Injects real-time user data into the conversation context for tailored responses.
Maintains conversation state across web, WhatsApp, and SMS via a unified session ID.
High volume of repetitive calls regarding account status and wire transfers.
Registry Updated:2/7/2026
Users unable to find products due to spelling errors or descriptive queries.
Complex claims processes leading to high drop-off rates.