The enterprise-grade programmable AI agent platform for complex workflows and deep integrations.
Meya is a high-performance bot engine and development platform designed for companies that require more than just basic FAQ automation. Its technical architecture is built around a proprietary Bot Flow Markup (BFM) language and a robust Python SDK, allowing developers to build custom components that execute complex business logic. Unlike simplified chatbot builders, Meya offers a professional development environment including a CLI for local development, Git-based version control, and multi-environment management (Dev/Staging/Prod). The platform functions as a sophisticated orchestration layer that connects front-end messaging channels—such as WhatsApp, Web Chat, and Apple Business Chat—with back-end enterprise systems like Salesforce, Zendesk, and Stripe. By 2026, Meya has solidified its market position as the 'developer's choice' for enterprise AI agents, focusing on high-reliability execution, state management, and the ability to leverage LLMs within a structured, deterministic framework. Its hybrid approach allows for the creative flexibility of generative AI while maintaining the strict guardrails required for transactional accuracy in fintech, healthcare, and high-growth SaaS sectors.
A command-line interface that allows developers to code, test, and deploy bots using standard dev-ops practices.
Enterprise-grade conversational AI that bridges the gap between legacy live chat and autonomous customer experiences.
Autonomous AI agents that resolve over 80% of customer service tickets across every channel.
The first AI agent that provides trustworthy, automated support for your customers with zero training required.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
A declarative YAML-based language designed specifically for conversational state machines.
Allows execution of arbitrary Python code within a flow to handle API calls or data manipulation.
Real-time monitoring and analytics system that tracks every event and state change in a conversation.
Maintains user state and conversation history across different messaging platforms simultaneously.
Enables the use of intent-based NLU alongside Large Language Models for generative responses.
Direct integration with helpdesks like Zendesk and Intercom for smooth agent transitions.
Manually collecting documents and verifying data for loan applications is slow and error-prone.
Registry Updated:2/7/2026
Bot presents loan options or hands off to a human loan officer if complex.
High volume of customer support tickets for simple tasks like changing billing dates or upgrading plans.
Scaling support across multiple regions without hiring native speakers for every language.