Build, connect, test, and deploy enterprise-grade intelligent conversational agents across multiple channels.
The Microsoft Bot Framework represents the pinnacle of enterprise-grade conversational architecture as we move into 2026. Architecturally, it is comprised of the Bot Framework SDK, an open-source suite for .NET, JavaScript, Python, and Java, and the Azure AI Bot Service, which provides the hosting environment and channel connectors. In the current market, it has evolved from simple intent-based dialogs to a sophisticated agentic framework that integrates deeply with Azure OpenAI Service. It utilizes the Power Virtual Agents (now Copilot Studio) DNA to allow for hybrid development where pro-code and low-code teams collaborate. The 2026 iteration emphasizes 'Orchestrator' models that dynamically route user queries between specialized skills and generative AI models based on confidence scores. With native support for Adaptive Cards 2.0 and the Direct Line speech protocol, it provides a unified interface for text and voice. Its position in the market is solidified by its deep integration with the Microsoft 365 ecosystem, specifically Microsoft Teams, acting as the primary backend for custom Copilot extensions. The framework's transition toward stateful, long-running 'Agent' workflows allows enterprises to automate complex multi-step business processes rather than just answering FAQs.
JSON-based UI framework that renders natively across Teams, Outlook, and Web, supporting inputs, actions, and media.
Enterprise-grade conversational AI orchestration blending deterministic precision with Generative AI scale.
Build trust-driven AI agents that scale with enterprise-grade governance and generative precision.
The Enterprise-Grade Orchestration Platform for Intelligent Digital Workers.
The Enterprise-Grade Agentic AI Platform for Regulated Industries.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Optimized WebSocket-based protocol for low-latency streaming of audio and text between the bot and client.
A cross-lingual transformer model designed to route user input to the most appropriate skill or NLU model.
Asynchronous messaging capability allowing the bot to initiate conversations based on external triggers/events.
Modular bot design allowing a 'Root Bot' to delegate specific tasks to 'Child Bots' (Skills).
Native integration with Entra ID to provide seamless user authentication without re-entering credentials.
Deep integration with Azure Application Insights to track every turn, intent, and system error.
Reducing the volume of repetitive L1 support tickets like password resets.
Registry Updated:2/7/2026
Bot interacts with Active Directory API to reset password and returns a temporary link.
Providing real-time logistics updates without human agent intervention.
Streamlining the collection of documents and training for new hires.