Another Monday (Hyland RPA)
Modular, intelligent RPA architecture designed for hyper-scale enterprise automation.
Seamlessly blending Attended and Unattended RPA with Enlighten AI for intelligent enterprise orchestration.
NICE Robotic Automation is a tier-one enterprise solution designed to bridge the gap between human workflows and digital efficiency. At its core is NEVA (NICE Employee Virtual Attendant), a specialized attended automation bot that provides real-time guidance to employees. By 2026, the platform's architecture has evolved to deeply integrate Enlighten AI, NICE's proprietary AI framework, enabling the platform to not just execute scripts but to identify automation opportunities autonomously through 'Automation Finder.' The system utilizes a centralized Control Center for managing large-scale bot farms, ensuring high availability and robust governance. Technically, it excels in surface automation, object-level recognition, and seamless integration with legacy mainframe systems and modern SaaS stacks. Its market position is defined by its dominance in contact centers and financial services, where high-volume, compliance-heavy tasks are common. The platform supports a hybrid model of Unattended bots for back-office processing and Attended bots for desktop-level task acceleration, making it one of the most versatile suites for large-scale digital transformation initiatives.
A desktop assistant that uses contextual triggers to provide real-time guidance or execute sub-tasks for human agents.
Modular, intelligent RPA architecture designed for hyper-scale enterprise automation.
End-to-end intelligent automation scaling enterprise efficiency through cognitive-driven RPA.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Leverages machine learning and desktop analytics to pinpoint exactly which processes will yield the highest ROI if automated.
Integrates NICE's proprietary AI to interpret customer intent and sentiment, triggering specific bots based on cognitive cues.
Advanced object-level recognition for virtualized environments (Citrix) and legacy systems.
A unified hub for monitoring bot health, scheduling, and security across thousands of instances.
Native integration with leading engines to extract and interpret data from unstructured documents.
Algorithmic resource allocation that moves bots between tasks based on real-time priority queues.
Manual KYC and AML checks were causing 5-day delays in account activation.
Registry Updated:2/7/2026
NEVA triggers a notification to the account manager to finalize the welcome call.
Agents often forget to read mandatory legal disclosures during calls.
High volume of repetitive billing queries overwhelming support staff.