Nuevora

Nuevora, now an integral division of Sutherland, represents a sophisticated AI-driven predictive analytics platform designed to bridge the gap between complex big data environments and actionable business outcomes. Its core architecture is built upon the n-Dimensional Behavioral Analytics (nBA) framework, which allows enterprises to process massive, disparate datasets—including transactional, social, and behavioral data—to create a holistic view of the customer. In the 2026 market landscape, Nuevora distinguishes itself by offering 'Analytics-as-a-Service' (AaaS), combining automated machine learning pipelines with human-in-the-loop expert validation. The platform excels at identifying non-obvious correlations in customer behavior, enabling precise interventions across the lifecycle, from acquisition and cross-selling to retention and advocacy. Architecturally, the platform utilizes a proprietary ensemble of algorithms that dynamically adjust to shifts in market sentiment and consumer patterns, ensuring that predictive models do not suffer from data drift. As part of Sutherland’s digital transformation suite, Nuevora provides a seamless integration layer for CRM, ERP, and marketing stacks, making it a critical asset for Fortune 500 companies seeking to operationalize AI without the overhead of building internal data science infrastructure from scratch.