Overview
Riff is an AI agent platform designed to automate deep work within enterprises. It enables domain experts, rather than dedicated AI engineers, to build and deploy AI agents for tasks such as order to cash, procurement, finance operations, and planning & fulfillment. The platform uses a conversational interface to describe workflows, which it then translates into complete AI architectures, including agents, tools, and APIs in Python and FastAPI. Riff emphasizes engineering rigor with features like model swapping, MCP tool exposure, and audit-ready code deployment that is IT-approved from day one. Key use cases include automating order hold triage, handling delivery and invoicing exceptions, and managing dispute and deduction cases. It integrates with existing enterprise systems to read, write, and close the loop on automated processes.