Overview
Sendbird is a communications API and AI customer experience platform that powers billions of conversations every month. It provides a robust communication infrastructure for various applications, focusing on in-app messaging, voice, and video interactions. Sendbird offers features like chat, calls, and live streaming, all designed to enhance user engagement and customer service. Target users include businesses looking to integrate real-time communication capabilities into their apps and websites, ranging from e-commerce and healthcare to social platforms and enterprise collaboration tools. With its AI concierge, Sendbird also enables hyper-personalized experiences across the customer journey.
Common tasks
Integrate in-app messaging into applications.Add voice and video calling capabilities.Enable real-time chat functionality.Build scalable communication solutions.Improve customer engagement through interactive features.Implement AI-powered chatbots for customer support.Manage and analyze communication data.