Overview
Syncro XMM is an integrated IT management platform unifying Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management. It provides tools for MSPs and IT teams to automate IT operations. Key features include unlimited endpoint monitoring, patch deployment, scripting, automated remediations, smart ticketing with contextual information and suggested solutions, and secure remote access via Splashtop. It also offers identity management with Entra ID automation, security baselines for M365 tenants, and cloud backup. Syncro XMM aims to enhance operational efficiency, improve service delivery, and strengthen security posture by centralizing IT management tasks into a single platform, reducing the need for disparate systems and manual processes.