Overview
Zoom Workplace (commonly referred to as MeetZoom or Zoom) is an AI-first collaborative platform that has evolved from a simple video conferencing tool into a comprehensive workspace environment. As of 2026, the platform centers around its 'AI Companion 2.0', a federated AI engine that integrates across Meetings, Team Chat, Mail, and Calendar. Its technical architecture utilizes a globally distributed network of proprietary data centers and public cloud zones, ensuring sub-150ms latency for real-time media streams. The platform leverages advanced codecs like SILK and Opus for variable bitrate audio, and H.264/H.265 for video, optimized for low-bandwidth scenarios. For developers and enterprises, Zoom offers a robust SDK and API layer (WebRTC-based) for embedding high-quality video into custom applications. The 2026 market position emphasizes 'Zoom AI Companion' as a non-extra-cost feature for paid users, distinguishing it from competitors like Microsoft 365 or Google Workspace that charge per-user AI premiums. Its security posture remains top-tier with 256-bit AES-GCM encryption and advanced post-quantum cryptography options for high-security government and healthcare sectors.