CaptionCall provides no-cost call captioning for individuals who have difficulty hearing phone conversations, enabling them to confidently understand and participate in calls.
Category
Assistive Technology
Setup effort
medium
5-15 minutes
Pricing
Freemium
Data confidence: release and verification fields are source-audited when available; other summary fields are community-aggregated.
CaptionCall provides captioned telephone services for individuals with hearing loss. It uses advanced technology to transcribe phone conversations in real-time, displaying captions on a dedicated phone or mobile app. CaptionCall aims to bridge communication gaps by providing clear and accurate captions, ensuring users can understand every word of their conversations. The service is available at no cost to qualified individuals, making it accessible to a wide range of users. It connects to either a landline, internet or smartphone. CaptionCall offers hearing loss customization which allows for clearer sound output that can be matched with specific hearing loss needs. CaptionCall also provides mobile applications that provide captioned phone calls wherever you go on your smartphone or tablet.
Individuals with hearing loss who need captions to use the phone effectively are eligible. Certification from a hearing healthcare professional is required.
Is there a cost for CaptionCall service?
CaptionCall is provided at no cost to qualified individuals. Sorenson provides the service at no charge.
Does CaptionCall work on mobile devices?
Yes, CaptionCall offers a mobile app for both iOS and Android devices, allowing users to make and receive captioned calls on their smartphones or tablets.
Do I need a special phone to use CaptionCall?
For home use, CaptionCall provides a dedicated phone. Alternatively, the mobile app can be used on compatible smartphones or tablets.
FAQ+-
Who is eligible for CaptionCall?
Individuals with hearing loss who need captions to use the phone effectively are eligible. Certification from a hearing healthcare professional is required.
CaptionCall is provided at no cost to qualified individuals. Sorenson provides the service at no charge.
Does CaptionCall work on mobile devices?
Yes, CaptionCall offers a mobile app for both iOS and Android devices, allowing users to make and receive captioned calls on their smartphones or tablets.
Do I need a special phone to use CaptionCall?
For home use, CaptionCall provides a dedicated phone. Alternatively, the mobile app can be used on compatible smartphones or tablets.