Customer.io
The customer engagement platform for high-growth SaaS and B2C brands.
The HIPAA-compliant Customer Data Platform for privacy-first healthcare marketing.
Freshpaint is a specialized Customer Data Platform (CDP) architected specifically for the healthcare sector, addressing the critical gap between high-performance digital marketing and stringent HIPAA compliance. In the 2026 landscape, as privacy regulations and OCR enforcement actions intensify, Freshpaint serves as a secure proxy layer that intercepts, scrubs, and manages Protected Health Information (PHI) before it reaches non-compliant third-party destinations like Google Ads, Meta, or TikTok. Its technical architecture centers on a hybrid approach: an 'Autotrack' client-side library that captures event data and a robust server-side infrastructure where data is governed by strict allow-lists. Unlike traditional CDPs that focus purely on data orchestration, Freshpaint prioritizes the de-identification of data streams, allowing healthcare providers to utilize modern marketing stacks without the risk of data leakage. The platform signs Business Associate Agreements (BAAs) with its clients, assuming liability for the data it processes—a critical differentiator in the BAA-averse world of standard SaaS analytics. By decoupling the collection of data from its distribution, Freshpaint enables deep attribution modeling and conversion tracking while maintaining a 100% compliant posture.
A server-side governance engine that automatically blocks any properties not explicitly allow-listed from being sent to external tools.
The customer engagement platform for high-growth SaaS and B2C brands.
The foundation for real-time customer experience management through unified data and predictive AI orchestration.
The first Customer Data Platform (CDP) architected exclusively for SMB e-commerce growth.
The B2B Revenue Infrastructure Platform powering unified customer data and predictive intelligence.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Proxies all third-party tracking scripts through a Freshpaint-owned domain to mask IP addresses and user-agent strings.
Stitches together anonymous and identified user behavior across sessions using a secure, salt-hashed identifier system.
Allows users to backfill historical data into new marketing tools after PHI has been sanitized.
Real-time alerting system that triggers if PHI is detected in an unencrypted or non-allow-listed field.
Supports both client-side and server-side destinations simultaneously to optimize for latency vs compliance.
AI-driven mapping that identifies common conversion events and maps them to industry-standard taxonomies.
Facebook Pixel captures sensitive medical interest data, violating HIPAA guidelines.
Registry Updated:2/7/2026
Healthcare providers struggle to see which ads lead to actual patient visits due to fragmented data silos.
Legacy tracking scripts are leaking PHI to unknown destinations.