Assemble
AI-powered automation for security questionnaires and RFPs.
The AI-driven lead conversion and growth platform for local service businesses.
Groundfloor is an advanced AI-native operational platform designed specifically for local service industries such as HVAC, plumbing, and electrical contracting. By 2026, the platform has evolved from a simple SMS responder into a comprehensive 'AI Front Office.' Its technical architecture leverages specialized Large Language Models (LLMs) fine-tuned on service-industry intent data, allowing it to qualify leads, handle complex scheduling logic, and manage multi-channel follow-ups across SMS, email, and voice. Unlike generic CRMs, Groundfloor’s AI agents understand service-specific nuances—distinguishing between an 'emergency leak' and 'routine maintenance'—and can autonomously book appointments directly into industry-standard field service management (FSM) software. The platform positions itself as a critical middleware that bridges the gap between raw marketing traffic (Google Local Services Ads, Yelp) and actual technician dispatch. Its 2026 market position is defined by its ability to eliminate 'lead leakage' by responding to 100% of inbound inquiries within seconds, significantly increasing the ROI on customer acquisition costs for small-to-mid-sized enterprises.
Uses a proprietary fine-tuned transformer model to categorize lead intent into 15+ service-specific categories (Emergency, Quote, Billing, etc.).
AI-powered automation for security questionnaires and RFPs.
The 24/7 Autonomous Sales Agent that converts leads into booked meetings across every channel.
AI-Powered Sales Intelligence and Hyper-Personalized Outbound Automation
The AI-native workspace for modern sales execution and hyper-personalized outreach.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Real-time bidirectional sync with FSM calendars that accounts for drive time, technician skills, and job priority.
AI-orchestrated follow-up that switches between SMS and Email based on user engagement patterns and time-of-day logic.
Transcribes and summarizes inbound voicemails into actionable JSON data packets for CRM entry.
Monitors conversation sentiment in real-time; if frustration is detected, the AI seamlessly hands off to a human agent.
Automatically tags leads with source data (GMB, LSA, Organic) by correlating timestamp and phone number metadata.
Allows businesses to inject 'Local Context' (e.g., landmarks, local neighborhoods) into the LLM prompt window.
Customers call at 2 AM and go to voicemail; they then call the next competitor who answers.
Registry Updated:2/7/2026
AI checks the emergency on-call schedule in ServiceTitan.
AI offers the next available slot and collects the address.
AI books the appointment and notifies the on-call tech via SMS.
Old leads from the previous season are sitting idle in the CRM.
Businesses forget to ask for reviews, leading to poor local SEO ranking.