Lattice
The AI-powered people management platform for high-performance cultures and strategic HR.
The AI-first People Partner for automated employee support and operational excellence.
Fig HR Assistant is a sophisticated AI-driven People Operations platform designed to bridge the gap between complex HR policies and employee accessibility. Built on a Retrieval-Augmented Generation (RAG) framework, Fig ingests internal company documentation, wikis, and handbooks to provide instantaneous, accurate answers to employee queries across Slack and Microsoft Teams. Technically, the platform utilizes advanced vector embeddings to maintain semantic accuracy when interpreting nuanced HR inquiries, from maternity leave eligibility to complex payroll cycles. By 2026, Fig has positioned itself as a critical middleware layer that integrates bi-directionally with legacy HRIS systems like Workday, BambooHR, and HiBob, enabling not just information retrieval but active task execution. Its architecture emphasizes enterprise-grade security with PII-redaction layers, ensuring that sensitive employee data is never exposed to the underlying LLM training sets. The tool significantly reduces the administrative burden on HR departments by automating up to 80% of repetitive ticketing, allowing HR leaders to focus on strategic talent development and organizational culture.
Uses vector embeddings to index internal company documents, ensuring the AI only answers based on verified sources.
The AI-powered people management platform for high-performance cultures and strategic HR.
Empathetic Cognitive AI that automates complex human-like interactions with psychometric insights.
The unified recruitment operating system for agile agencies and high-growth talent teams.
Data-driven behavioral science and gamified psychometrics for enterprise talent acquisition.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Natural Language Processing (NLP) identifies shifts in employee sentiment through anonymized chat interaction analysis.
Automatically categorizes and routes complex queries to the correct HR specialist if the AI cannot resolve the issue.
Uses webhooks and REST APIs to update data in systems like Workday when an employee requests a change via the chat interface.
Real-time translation of HR policies into over 40 languages for global workforces.
Learns from HR corrections to improve future response accuracy for specific company-related nuances.
End-to-end encryption with automated PII redaction before data reaches the processing LLM.
Employees spend hours searching through massive PDFs for specific policy details.
Registry Updated:2/7/2026
Managerial overhead in approving and tracking simple leave requests.
New hires feeling overwhelmed and lost during their first week.