The world's leading professional services automation (PSA) solution for global resource and project optimization.
NetSuite OpenAir is an enterprise-grade Professional Services Automation (PSA) platform designed to support the complete services lifecycle. In 2026, it maintains its market dominance through deep integration with Oracle NetSuite's ERP ecosystem while functioning as a robust standalone solution for massive service organizations. The platform's technical architecture is built on a high-availability cloud infrastructure, supporting complex multi-currency, multi-entity, and multi-tax requirements essential for global operations. By 2026, OpenAir has integrated advanced AI-driven forecasting models that predict project profitability and resource utilization with 90%+ accuracy based on historical telemetry. Its capability to automate revenue recognition in compliance with ASC 606 and IFRS 15 standards makes it the gold standard for CFOs in the service sector. The tool specializes in breaking down silos between sales, project management, and finance, ensuring that the transition from a signed SOW to project execution is seamless. With its refined API-first approach, OpenAir facilitates real-time data synchronization with third-party CRM and HRIS systems, providing a single source of truth for billable hours, project milestones, and resource availability across thousands of global users.
Uses machine learning to analyze historical booking patterns and sales pipeline data to predict future staffing needs.
The intelligent PSA engine for MSPs, powered by predictive analytics and agentic workflow automation.
The premier Professional Services Cloud for optimizing resource utilization and project profitability.
The Intelligent Operating System for Professional Services Firms.
The Salesforce-native Professional Services Automation (PSA) platform for predictive resource management and financial clarity.
Verified feedback from the global deployment network.
Post queries, share implementation strategies, and help other users.
Supports complex inter-company transfer pricing and automated eliminations for global subsidiaries.
Allows for custom JavaScript-based business logic to be executed on form saves or specific triggers within the platform.
A consolidated UI for project managers to handle WBS creation, resource assignments, and financial tracking in one view.
Real-time BI engine with drill-down capabilities into granular project and resource metrics.
Native iOS and Android applications with offline mode and OCR for receipt processing.
Complex rules-based engine supporting percentage-of-completion, milestone, and time-and-materials billing.
Underutilized staff in one region while another region over-hires due to lack of visibility.
Registry Updated:2/7/2026
Monitor utilization via real-time heatmaps
Invoicing delays leading to poor cash flow and manual error-prone calculations.
Managing complex multi-year contracts where revenue must be recognized differently from billing.